0963 801 047
Apex Global
Our Professsional

Trainer Doan Duc De

Professional Information

Mr. John Doan has over 20 year working experience in Information Technology industry specializing in business consultant, process improvement, project management, security management system and both as a trainer, consultant and in management positions



  • Accredited trainer for both ITIL foundation and ITIL Intermediate training courses
  • Have 12 years experience working as Business Consultant/Senior Process Consultant/Manager
  • Have worked extensively on Information Technology Service Management, Software Engineering, Quality Management and Information Security Management
  • Conducted over 300 public/in-house training courses related to Project Management, Business Analysis, IT Service Management (ITIL, ISO 20000), Information Security Management System, Capability Maturity Model Integration and Software Engineering.
  • Have on-site working experience with international clients in many countries such as Japan, United Arab Emirates, Brunei Darussalam, Oman, Malaysia and Singapore
  • Has experience leading IT Enabled services environments.

Professional Experience

  • Axelos – Subject Matter Expert (SME)
  • OCD Management Consulting JSC – Business Consultant
  • Vinsys – ITIL Accredited trainer and Senior Process Consultant
  • ECC International group – Senior Process Consultant
  • FPT online JSC, Research and Development Department Manager
  • Goodwill Engineering – Program Manager
  • SVC – Project Manager

Professional Certificates

  • ITIL ® Approved Trainer by
  • ITIL ® 4 Strategic Leader Certificate
  • ITIL ® 4 Managing Professional Certificate
  • ITIL ® 4 Managing Professional Transition Certificate
  • ITIL ® 4 Strategist Direct, Plan and Improve Certificate
  • ITIL ® 4 Specialist Create, Delive and Support Certificate
  • ITIL ® 4 Specialist Drive Stakeholder Value Certificate
  • ITIL ® 4 Specialist High Velocity IT Certificate
  • ITIL® 2011 Expert Certificate
  • ITIL® Managing Across the Lifecycle Certificate
  • ITIL® 2011 Intermediate Certificate in Service Strategy
  • ITIL® 2011 Intermediate Certificate in Service Design
  • ITIL® 2011 Intermediate Certificate in Service Transition
  • ITIL® 2011 Intermediate Certificate in Service Operation
  • ITIL® 2011 Intermediate Certificate in Continual Service Improvement
  • ITIL® 2011 Intermediate Certificate in Service Operation Operational Support and Analysis Certificate
  • COBIT 5 Foundation by ISACA
  • ISMS Lead Auditor Certificate by TUV Rheinland
  • Professional Scrum Master by
  • Appraisal Team Member Certificate for CMMI by SEI
  • Official Introduction to CMMI Certificate by SEI
  • Professional Chief Executive Officer Certificate by ILM
Our Professional...