2022-07-08
2022-07-08
2022-07-08
2022-07-08
2022-07-08
2022-07-08
2022-07-07
2022-07-07
2022-07-07
2022-07-07
2022-07-07
2021-03-23
2021-01-05
2020-02-19
2020-02-18
2020-02-18
2019-08-14
2019-05-03
2019-04-09
2019-01-07
2016-01-12
2016-01-12
2015-11-18
2015-11-18
2015-11-18
2015-11-18
2015-11-18
2015-07-12
2015-07-12
2015-07-06
At the end of the training, participants are expected to:
The ITIL ® 4 Leader – Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:
- Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities.
- Understand how to leverage digital strategy to react to digital disruption.
- Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value.
- Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology.
- Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence.
- Understand the risks and opportunities of Digital and IT Strategy.
- Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy.
- Understand how to implement a Digital and IT Strategy.
- Prepare to exam to seeking to obtain the ITIL ® 4 Strategic Leader (SL) Certificate.
Module 1: Key Concepts of Digital and IT Strategy
- Digital, Information, and Communication Technology
- Digital Transformation
- Services, Products, and Competitive Advantage
- Tiers of Strategy
- Business Models
- Operating Models
Module 2: Strategy and the Service Value System
- Opportunity and Demand
- Value
- Governance
- ITIL Guiding Principles
- Continual Improvement
- ITIL Practices
Module 3: What is Vision?
- Disruptions
- Vision
- Digital Disruptions
- Balanced Strategic Focus
- Positioning Tools for Digital Organizations
- Assignment 1: Digital Disruption and Digital Positioning
Module 4: Context Assetment – Where Are We Now?
- Environmental Analysis
- Opportunity Analysis
- Digital Readiness Assessment
Module 5: Strategic Planning – How Do We Get There?
- Strategy Planning
- Financial Aspects of Digital and IT Strategy
- Business Models for Strategy Planning
- Portfolio Optimization
Module 6: Strategic Approachs – How Do We Get There?
- Strategic Approaches for Digital Organizations
- Strategic Approaches for Operational Excellence
- Strategic Approaches to Evolution
- Strategic Approaches to Social Responsibility and Sustainability
- Assignment 2: Strategic Approaches for Digital Organizations
Module 7: Managing Strategic Initiatives – Take Action
- How Strategies are Implemented
- Coordinating Strategy and Strategic Initiatives
- Leading Digital Transformation
- Digital Leadership
- Assignment 3: Strategy Planning and Communication
Module 8: Measuring Strategy – Did We Get There?
- Key Facts About Measurement
- Measuring a Strategy
- Instrumenting Strategy
Module 9: How Do We Keep The Momentum Going
- Long-Term Momentum: Ensuring Organizational Viability
- Short-Term Momentum: Parallel Operation
- Assignment: Digital Strategy in VUCA Environment
Module 10: Managing Innovation and Emerging Technologies
- Managing Innovation
- Formal Approach to Innovation Management
- Culture that Supports Innovation
- Approaches to Innovation
- Evaluating and Adopting Emerging Technology
Module 11: Managing Strategic Risk
- Risk Management
- Risk Identification
- Risk Posture
- Risk Treatment
Notes: Apex Global is first Accredited ITIL Training Provider in Vietnam. We have been trained successfully 17 ITIL Experts in year 2018, 2019. We have been trained successfully 24 ITIL 4 Managing Professional in year 2020.
This course is intended for those as below:
The target audience for ITIL 4 Digital and IT Strategy includes, but are not limited to, the following:
- IT and business directors as: Head of IT, IT Director
- Heads of department as: IT Service Manager, Technical Department Manager, Head of QA, Head of IT Operation, IT Delivery Manager,…
- Aspiring C-Suite professionals and other senior business leaders across the organization as: CIO, CTO, CDO, COO,…
- Digital Transformation Consultants (internal and external)
- Product Director, Product Manager
- Architect as Business Architect, Enterprise Architect, Solution Architect, System Architect,…
- Anyone seeking ITIL ® 4 Leader – Digital and IT Strategy Certificate and everyone interested in aligning Digital Strategy and IT Strategy IT with Business
Class training methods Values
- CUSTOMISED: Our tailor-made solutions are in line with your business goals, drawing on best practices and proven approaches
- RESULT-ORIENTED: Our primary objective is the enhancement of business results through continuous evaluation for maintaining focus and accountability
- COST-EFFECTIVE: Our customized and simple solutions are highly cost-effective
- TARGETED: We use a combination of approaches and techniques to meet the objectives of our individual clients and organizational needs
- PROCESS-ORIENTED: Our training programs are process focused, not process bound. We apply standard tools for process streamlining
- IMPROVEMENT FOCUSED: Our techniques involve robust evaluation, open and honest communication and on-going process upgrading for continuous improvement.
- IMPACTFUL: Our experts leverage powerful solutions that can deliver the right impetus to your business
Contact Info |
Public Training Schedule |
Phone: +84 (0)862 718 187 Email: [email protected] | Please click below link to view our public training schedule |
SAFe® is an online, freely revealed knowledge base of
Based on the principles of Scrum and the Agile Manifesto,
APEX Global and Vinsys has signed strategic partnership
Vinsys is one of the leading global training and consulting ...
The Service Desk Institute is the worldwide professional
The International Software Quality Institute (iSQI®) is a
The Institute of Leadership & Management (ILM) is the
Đào tạo ITIL 4 Leader Digital & IT Strategy
- Home >
- IT Training >
- Đào tạo ITIL 4 Leader Digital & IT Strategy
Floor 1st, 16-18 Xuan Dieu Street, Ward 4, Tan Binh District, HCMC, Vietnam
(+84-28) 6271 8187
[email protected]
Copyrights @2023 Apex Global | All Rights Reserved