Điện thoại tư vấn

0963 801 047
Apex Global
ACADEMY FOR PROFESSIONAL EXCELLENCE

Learning Objective

At the end of the training, participants should be able to:

  • Understand why Business Analysis is important for Manager and apply critical knowledge and skills necessary to carry out the role successfully
  • Practice the good ways to engage stakeholders to build a good relationship and get the support from them to ensure project success
  • Understand the way to work with stakeholders to gather, elicit and validate different types and levels of requirement focus to business requirement and user requirement
  • Define business problems and find their true cause
  • Analyze, structure, and document requirements so that they are readily confirmed by your business stakeholders and usable by your project teams
  • Analyze and recommend solutions under a business case that bring benefits, value and risk to the organization.
  • Understand and practice the good way to present the business case to business users, senior managers to get the approval
  • Effectively Manage requirements through the solutions life cycle
  • Be coached and guided with theory and practical a real case study to help you learn and apply process and techniques to your real work
  • Learn from problem solving experienced and passionate trainers
Training Contents

Module 1: Core Concepts of Business Analysis

  • What is business analysis?
  • Why business analysis is important for a manager?
  • Which are expected from business?
  • Introducing business analysis knowledge areas
  • Exploring requirements?
  • Requirements and designs

Module 2: Knowledges and Skills for a Success Problem Solver

  • Analytical thinking and problem-solving skills
  • Behavioral and characteristics
  • Business knowledges
  • Leadership and interaction skills
  • Tools and technologies
  • Communication skills
  • Presentation skills

Module 3: Business Analysis Planning and Monitoring

  • Defines an appropriate method to conduct business analysis activities
  • Identify ream roles and responsibilities
  • Performs stakeholder analysis
  • Establishs and maintain effective working relationships with the stakeholders
  • Defines how to reviews, change control, approvals, and prioritization
  • Defines how business analysis information will be stored and accessed
  • Assesses business analysis work and to plan to improve processes Selects the right techniques in practice

Module 4: Business Strategy Analysis

  • Understands the business needs
  • Sets a baseline and context for change
  • Defines goals and objectives of the business need
  • Explores the business stakeholder objectives
  • Defines what parts of the enterprise need to change
  • Assesses business risks
  • Performs a gap analysis between current and future state
  • Assesses options for achieving the future state
  • Recommends the highest value approach for reaching the future state.
  • Presents the business case to get approval from senior managers

Module 5: Effective Elicitation and Collaboration With Stakeholder

  • Understands the scope of the elicitation business activity
  • Prepares for and conducts elicitation business activities
  • Documents and confirms elicitation results
  • Draws out, explores, and identifys information relevant to the business change
  • Discovers errors, omissions, conflicts, and ambiguity
  • Communicates information with business users and stakeholders
  • Encourages stakeholders to work towards a common goals

Module 6: Requirements Management

  • Alignes requirements and designs at different
  • Manages business change effectively
  • Maintains business requirement accuracy and consistency
  • Manages conflicts, issues and changes in requirement
  • Supports reuse of requirements in other solutions
  • Ranks business requirements in the order of relative importance
  • Establishs appropriate requirements packages
  • Evaluates the proposed changes to requirements and designs
  • Obtains agreement on and approval requirements

Module 7: Requirements Modeling And Solution Design

  • Analyzes, synthesizes, and refines requirements and designs
  • Ensures the requirements and designs have been defined correctly
  • Ensure that stakeholder, solution, and transition requirements align to the business requirements
  • Ensures the requirements fully achieve the objectives
  • Defines the solution approach
  • Identifies opportunities to improve the business
  • Allocates requirements across solution components
  • Represents design options that achieve the desired future state.
  • Estimates the potential value for each design option

Module 8: Solution Value Assessment

  • Defines solution performance measures
  • Analyze performance measures
  • Determines the solution limitations to fully archive the business values
  • Determines how factors external to the solution are restricting value realization
  • Defining transition requirements for the new solution
  • Validating that the solution meets the business need
  • Evaluating solution performance after deployment
  • Recommend a course of action to align the solution with business objectives
Target Participant
  • IT Manager
  • Deputy IT Manager
  • IS Manager
  • Project Manager
  • IT Director / Head of IT
  • CIO / CTO
  • IT Operation Manager
  • IT Infrastructure Manager
  • Security Manager
  • IT Service Manager
  • IT Governance Manager
  • Enterprise Architect
  • Business Consultant
  • Any Managers who would like improve the Problem Solving competency
Key Highlights

Class training methods
Training Methods1Values

  • CUSTOMISED: Our tailor-made solutions are in line with your business goals, drawing on best practices and proven approaches
  • RESULT-ORIENTED: Our primary objective is the enhancement of business results through continuous evaluation for maintaining focus and accountability
  • COST-EFFECTIVE: Our customized and simple solutions are highly cost-effective
  • TARGETED: We use a combination of approaches and techniques to meet the objectives of our individual clients and organizational needs
  • PROCESS-ORIENTED: Our training programs are process focused, not process bound. We apply standard tools for process streamlining
  • IMPROVEMENT FOCUSED: Our techniques involve robust evaluation, open and honest communication and on-going process upgrading for continuous improvement.
  • IMPACTFUL: Our experts leverage powerful solutions that can deliver the right impetus to your business
Other Info

Contact Info

Public Training Schedule

Phone: +84 (0)862 718 187 Email: [email protected] Please click below link to view our public training schedule

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